Service Coordinator (Field Operations)

Position overview

The Service Coordinator will report as required to the Site Supervisor. As a Service Coordinator your primary goal will be to meet the requirements outlined by Tarion for each new home built by Fandor Homes. This position will be located predominantly on-site with periodic functions at head office. Opportunities for internal career advancement for various roles can be available. We are seeking an individual that is self motivated and that excels in a fast paced, demanding environment.

Primary Responsibilities of this position include:

• Conducting pre-delivery inspections

• Review warranty submissions with Homeowners

• Input and disseminate warranty items to trades

• Coordinate site staff and trades as directed by Site Supervisor

• Organize communication/documentation with head office and site

• Maintain up to date warranty reports

Secondary Responsibilities of this position include, but are not limited to:

• Maintain site level filing system

• Co-ordinate municipal inspections

• Contribute to a positive Health & Safety environment

• Liaise information between Trades and Supervisor and head office

• Support the Supervisor with related clerical and communication functions

Skills and Qualifications

• 2+ years of relevant work experience, preferably in low-rise construction

• Knowledge of Tarion’s New Home Warranty process and the CPG

• Experience conducting PDIs is an asset

• Strong communication skills, both written and oral

• Able to work independently and as part of a team

• Excellent organizational skills

• Ability to multi-task and complete work on time under pressure

• Strong working knowledge of MS Office Suite (Word, Excel, Outlook)

• Able to demonstrate professionalism when communicating with trades, staff and homeowners

• Valid class G drivers license

• High School diploma, relevant Post-secondary education

Compensation based on work experience